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IHG'S MOST
PRESTIGIOUS AWARD
TORCHBEARER AWARD
GIVEN TO HOTELS THAT HAVE ACHIEVED THE HIGHEST LEVEL OF EXCELLENCE IN ALL ASPECTS OF OPERATIONS - FROM QUALITY TO CUSTOMER SATISFACTION.
"CREATED TO HONOR THE BEST OF THE BEST"
Torchbearer Award 2017
The Holiday Inn Asheville-Biltmore East has gone to great lengths toward achieving this prestigious award.
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Commitment to bringing our guests the very best in quality and service is at the forefront of our team's mindset and efforts.
As a result of a recent extensive renovation, the hotel is now recognized as a modern, artisinal, boutique hotel with the ambience of a mountain lodge.
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Committed
To Excellence.
THE HOLIDAY INN ASHEVILLE-BILTMORE EAST WINS IHG® 2017 TORCHBEARER AWARD
The Holiday Inn Asheville-Biltmore East received the IHG® (InterContinental Hotels Group) 2017 Torchbearer Award, the company's most coveted award.
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The Holiday Inn Asheville-Biltmore East is one of 6 full-service Holiday Inns in the United States chosen from the IHG system of more than 5,300 hotels worldwide. The Holiday Inn Asheville-Biltmore East has achieved the highest levels of excellence in all aspects of operations -- from quality to customer satisfaction.
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"It is my pleasure to present the 2017 Torchbearer Award to the Holiday Inn Asheville-Biltmore East, one of the foremost hotels in our industry," said Elie Maalouf, Chief Executive Officer -- IHG, The Americas. "This hotel embodies the heart of our brand promise and continues our story to make our 12 brands well known and loved by guests around the world."
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An impressive 2017 Torchbearer trophy, the company's symbol of top excellence, will be on permanent display at the hotel.
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OUR RENOVATION
We are a full-service, totally renovated Holiday Inn. Our pet friendly, designer boutique hotel features an artistic mix of native stone, vintage barn wood and corrugated metal throughout. In addition, our brand new guest room designs are modern and state of the art. Guests also enjoy serene mountain views
from our seasonally heated outdoor pool (the largest hotel pool in Asheville). Just minutes from Downtown Asheville with plentiful complimentary parking.
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OUR ROOMS
We spared no expense when it came to room design and comfort. Our attention to detail results in exceptional guest satisfaction.
All rooms include 50" Smart televisions, complimentary high speed Wi-Fi, microwaves, refrigerators and all the USB ports and electrical outlets a modern lifestyle demands. The modern H4 room design provides a truly vibrant environment that allows our guests to customize their space to suit their own preferences, travel style and trip purpose.
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OUR RESTAURANT
Our full-service restaurant and bar, the Woodfire Bar & Grille, serves the highest quality, locally sourced steaks, chops, burgers, seafood and seasonal vegetables which are expertly seasoned and seared on a wood fire grill. The flavor it provides is second to none. Our vibrant bar serves signature cocktails, locally crafted beer and an array of fine wines. We also offer exceptional catering by the Woodfire Bar & Grille in our
state-of-the-art event facilities.
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OUR SERVICE
Our employees are our most important resource. Providing genuine care, comfort and uncompromising levels of cleanliness for our guest is every team members' highest pursuit. This service commitment combined with continued capital investment in the guest rooms, restaurant and bar, catering facilities, public areas, 2-acre walking trail and beautiful garden spaces has created a warm and relaxed ambience anticipating your arrival. Create your next memory today at our award-winning Holiday Inn Asheville-Biltmore East.
"What a beautiful setting. The lodge theme greets you in the parking lot. The lobby is peaceful, with beautiful reclaimed wood and stone enhancements. Excellent dining. Rooms are comfortable and nicely decorated. A home away from home."
John D.
"We just had an AMAZING stay!! The staff was fantastic, the hotel was beautiful, and the view was breath taking. Thank you for making our anniversary amazing!"
Kristal G.
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"Love the hotel! Great staff.... wonderful size rooms ... super clean and love the decor ... Thank you!!!"
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"Beautiful, clean & extremely comfortable beds. Very friendly staff - great service from the front desk to this morning's
breakfast buffet. Stay at many IHG properties, one of the best I have encountered! "